• fluxion@lemmy.world
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    1 year ago

    A lot of that abuse is because customer service has been gutted to the point that it is infuriating to a vast number of customers calling about what should be basic matters. Not that it’s justified, it’s just that is doesn’t necessarily have to be such a draining job if not for the greed that puts them in that situation.

    • BlanketsWithSmallpox@lemmy.world
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      1 year ago

      There was a recent episode of Ai no Idenshi an anime regarding such topics. The customer service episode was nuts and hits on these points so well.

      It’s a great show for anyone interested in fleshing some of the more mundane topics of ai out. I’ve read and watched a lot of scifi and it hit some novel stuff for me.

      https://reddit.com/r/anime/s/0uSwOo9jBd