I am loathe to praise any entity benefitting from student loans, but I will say that Great Lakes was competent. The website functioned, they had [mostly] enough customer service people, their customer service people could answer your questions, and they billed you the correct amount at predictable intervals.
It’s a sad bar, but it’s more than MOHELA can manage. Godspeed, friend.
Great. Now I’m fucking terrified my nelnet loans will get eaten up by mohela. I was pissed enough when I got forced away from great lakes.
I am loathe to praise any entity benefitting from student loans, but I will say that Great Lakes was competent. The website functioned, they had [mostly] enough customer service people, their customer service people could answer your questions, and they billed you the correct amount at predictable intervals.
It’s a sad bar, but it’s more than MOHELA can manage. Godspeed, friend.