Hey techsupport,

I was tasked with rebuilding the website of my place of work so that we can move away from a costly squarespace subscription. I’ve managed to build the site, upload to github and deploy via netlify, but I think I made a mistake while setting up the DNS.

The domain is still registered with squarespace (for the meantime) so I tried to point the domain to the netlify page. Netlify provided me with the IP for an A entry to add to my settings in Squarespace. I’m pretty sure the entry in itself is correct:

my-domain.com | A | [netlify-IP]

www.my-domain.com | A | [netlify-IP]

However, even after 24h, the website is not reachable under the domain name. Are there some other settings typically necessary to make it work?

I deleted the default Squarespace-DNS-entries, maybe I accidentally deleted an important setting?

Thank you for helping a noob out!

  • woland@lemmy.worldOP
    1·
    1 year ago
    • There are no other AAAA entries in my settings.
    • Netlify’s load balancer’s IP address they tell you to use for the A-entry is: 75.2.60.5.
    • Sorry if I misunderstand the question, but is Squarespace the DNS-service in this case? Or their default DNS-service?