• MystikIncarnate@lemmy.ca
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    8 months ago

    Oh, that stuff happens all the time. The one that really pissed me off was Microsoft 404-ing basically their entire KB system.

    That thing was standing for so long you could still find Windows 9x stuff on it, and it was glorious.

    Around the time they stopped supporting windows 7, they bricked the entire thing up and started a new system. Overnight, all the Microsoft help article links went dead. Find a good forum post about an issue that you’re having and someone replied with a link to the MS KB saying little more than “this should work” followed by a sea of commenters saying thanks, that worked, but when you follow the link, it goes nowhere.

    What a fucking waste.

    • refalo@programming.dev
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      8 months ago

      entire KB system

      And right before they did that, they started removing footnotes from KB articles that only dealt with older OSes, so if you ever needed to go back and find something, it just wasn’t there anymore. For example certain RGB packing formats were only supported on newer OSes and the footnote used to tell you that, but then it disappeared. I have been directly affected by that multiple times.