Jon-H558@kbin.social to United Kingdom@feddit.uk · 1 year agoDisney raises concerns over subscription reminder emailswww.bbc.comexternal-linkmessage-square4fedilinkarrow-up110arrow-down10file-text
arrow-up110arrow-down1external-linkDisney raises concerns over subscription reminder emailswww.bbc.comJon-H558@kbin.social to United Kingdom@feddit.uk · 1 year agomessage-square4fedilinkfile-text
minus-squareGreatAlbatross@feddit.ukMlinkfedilinkarrow-up2·1 year agoThe golden rule (which Netflix appears to be trying to invalidate or die trying), is don’t remind people they are subscribed. Lots of people that started Netflix at £7 a month quietly just rolled along until it hit £17, and are now getting frequent reminders, and cancelling. Disney may fear that people are less likely to forget an un-used sub if reminded about.
The golden rule (which Netflix appears to be trying to invalidate or die trying), is don’t remind people they are subscribed.
Lots of people that started Netflix at £7 a month quietly just rolled along until it hit £17, and are now getting frequent reminders, and cancelling.
Disney may fear that people are less likely to forget an un-used sub if reminded about.