I’ve played it on and off since launch, it’s a mixed bag to be honest. The world/characters/quests are all pretty good for a Bethesda-era fallout game but the mechanics are closer to something like Destiny. Caps are hard to come by, gear constantly needs to be replaced as you level up, certain builds are wildly unbalanced, etc.
Things balance out more once you hit the level cap and can start collecting legendaries though, and the quality of life updates have been mostly good.
The grind can be a bit annoying at times but it’s not the worst I’ve ever experienced. I’d definitely recommend trying it if you can grab it on sale or play it during a free weekend.
I don’t know, but when I worked in retail I definitely wanted to help some people end their lives